Terms and Conditions - Gardeners Downham

Welcome to Gardeners Downham. These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to comply with and be bound by the following terms.

1. Introduction

Gardeners Downham provides professional gardening services to clients in Downham and surrounding areas. Our commitment is to deliver high-quality services while ensuring customer satisfaction. Please read these terms carefully before engaging our services.

2. Services Provided

We offer a range of gardening services including but not limited to:

• Lawn maintenance
• Garden design and landscaping
• Planting and pruning
• Weed control
• Garden clean-up

All services are subject to the terms outlined in this document.

3. Booking and Appointments

To schedule a service, clients must contact us via our designated communication channels. Appointments are subject to availability and are confirmed upon receiving a deposit as specified in our pricing structure.

3.1 Appointment Changes

Clients may request changes to their appointments up to 48 hours in advance. Failure to notify us within this period may result in cancellation or rescheduling fees.

4. Pricing and Payments

Our pricing is competitive and reflects the quality of our services. Prices are subject to change based on the scope of work and materials required.

• Deposit: A deposit may be required at the time of booking.
• Payment Terms: Full payment is due upon completion of the service unless prior arrangements have been made.
• Late Payments: Late payments may incur additional fees.

5. Cancellation Policy

Clients may cancel services up to 24 hours before the scheduled appointment without incurring a fee. Cancellations made within 24 hours may be subject to a cancellation fee equivalent to 50% of the service cost.

6. Responsibilities of Gardeners Downham

We are committed to delivering top-notch gardening services. Our responsibilities include:

• Providing qualified and experienced staff
• Using quality materials and tools
• Maintaining a safe work environment
• Respecting client property

7. Client Responsibilities

Clients are expected to:

• Provide access to the property during scheduled service times
• Inform us of any potential hazards or special requirements
• Ensure that children and pets are kept away from work areas

8. Liability

Gardeners Downham is not liable for damages resulting from:

• Pre-existing conditions on the property
• Client negligence
• Acts of nature

We carry appropriate insurance to cover any accidental damages caused during our services.

9. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any information collected during the booking and service process is used solely for providing our services and will not be shared with third parties without your consent.

10. Intellectual Property

All content, including images and written material, on our website and marketing materials are the property of Gardeners Downham and are protected by copyright laws.

11. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Gardeners Downham operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

12. Amendments

Gardeners Downham reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

13. Termination

We reserve the right to terminate services with any client who breaches these terms and conditions. In such cases, any outstanding payments for services rendered up to the termination date remain payable.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These terms and conditions constitute the entire agreement between Gardeners Downham and the client, superseding all prior agreements and understandings.

15.1 Acceptance of Terms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

Thank you for choosing Gardeners Downham. We look forward to serving your gardening needs with professionalism and dedication.